Ordering Guide

Congratulations on your upcoming celebration! Once you have chosen your date, please contact us to check for availability. We would be delighted to create your beautiful centrepiece.

WEDDING CONSULTATIONS
Private wedding consultations take place over set dates and are by appointment only. Our dates tend to get booked up quickly and during busy periods will be for weekdays only.  The appointments are conducted from my home and are for up to two people to discuss your ideas and requirements. You will have the opportunity to taste four of our delicious flavours, discuss the finer details of your cake design and view some of our exhibition cakes. Consultations are complimentary once a deposit has been made or prior to a booking a small charge of £30 is made which is then refunded against your order.

SAMPLE BOXES
As an alternative to a private appointment and for our wedding couples only, we also offer sample boxes through the post. Each box contains up to five different flavour’s of your choice from our menu for you to taste. The design process of your cake can then be completed over the phone and by email. Each sample box costs £30 including postage which is then refunded against the cost of your order if you subsequently book with The Bake Pod. Sample boxes are the preferred option for non-iced cakes whereby the design process is much simpler and can be done over the phone and email.

DESIGN PROCESS
During any consultation, we will work closely with you to gain details about your wedding in order for us to provide you with a initial design and quote for your cake. Orders are only secured on receipt of a non-refundable deposit and we do encourage you to book early to avoid disappointment. Quotes are valid for 28 days.

LEAD TIMES
We only take a small number of wedding commissions per week and so encourage you to book early to avoid disappointment. We generally ask for a 12 month lead time with wedding orders during the busy season between May and September. We will of course accept orders with shorter lead times if our diary allows and so it’s always worth getting in touch!

PAYMENT
To secure your booking a £100 non-refundable deposit is required for wedding cake orders and 50% of the cost for any non wedding cakes. The balance of your order is due 28 days prior to your celebration date. Payment is accepted via cash or bank transfer.

DELIVERY
Due to the fragile nature of stacked wedding cakes we recommend and offer a delivery and set up service. We will work directly with your chosen venue and can provide a quote which will be reflective of the distance and time to your venue. We deliver within a 50 mile radius of The Bake Pod covering Staffordshire, West Midlands, Shropshire, Derbyshire, Warwickshire, Cheshire and Worcestshire.  However you are welcome to collect your cake should your venue be further afield, we will of course provide storage and transportation advice.

Celebration cakes are collection only.

STAND HIRE
The presentation of your wedding cake is important and we will chat through ideas with you during the consultation process. For instance, The Bake Pod have a number of beautiful cake stands which can be offered for hire. We can provide a hire cost as part of your quotation if required. A security deposit is also payable which is reflective of the cost of the stand and will be returned to you in the absence of any damage. Cake stands are to be returned within three days of your wedding date.